Frequently asked questions

How does the online evaluation process work for getting a Medical Marijuana certificate Letter/Medical Certificate in Utah?

There are four simple steps to seeing a Leafwell provider in Utah to obtain your medical marijuana card:

1. First, you will need to create an account with the Utah Medical Cannabis Program. The address is id.utah.gov. Then you will need to complete your Electronic Verification – click here to watch a video which will help with both steps.

2. Create a Leafwell account using a valid email address and choosing a password. You’ll then be asked to complete a brief questionnaire of personal and health information and to either take or upload a photograph of identification (Leafwell is required by law to verify your identity). You will need a smartphone, computer, or tablet with a reliable internet connection and a working camera to be seen by a Leafwell provider.

3. Next, you will be taken to the virtual waiting room where you’ll be connected Leafwell provider for a video chat (i.e., a virtual doctor’s visit). (You will receive a text message to your cell phone when the provider is ready to see you.) During the video chat, the provider will assess your health situation to determine if you qualify for a medical marijuana certification. If you are approved, your physician will submit your certificate directly to the Utah Medical Cannabis Program

4. Return to your account with the Utah Medical Cannabis Program to pay for your card.