Frequently asked questions How does the online evaluation process work for getting a Medical Marijuana Recommendation Letter/Medical Certificate in New York? There are three simple steps to seeing a Leafwell provider in New York to obtain your medical marijuana card: 1. Create a Leafwell account using a valid email address and choosing a password. You’ll then be asked to complete a brief questionnaire of personal and health information and to either take or upload a photograph of identification (Leafwell is required by law to verify your identity). You will need a smartphone, computer, or tablet with a reliable internet connection and a working camera to be seen by a Leafwell provider. 2. Next, you will be taken to the virtual waiting room where you’ll be connected Leafwell provider for a video chat (i.e., a virtual doctor’s visit). (You will receive a text message to your cell phone when the provider is ready to see you.) During the video chat, the provider will assess your health situation to determine if you qualify for a medical marijuana certification. 3. If you are approved for a medical marijuana card, you’ll be sent a copy of your recommendation letter via email. Register with the Department of Health and receive your temporary ID card. Receive your physical card in 7-10 business days.